Pineflute (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Statement describes how we collect, use, and disclose your personal information when you visit or make a purchase from www.pineflute.com (the “Site”).
1. Information We Collect
We collect information from you when you visit the Site, create an account, place an order, subscribe to our newsletter, or contact us. The information we collect may include:
- Personal Information: This includes your name, email address, billing address, shipping address, phone number, and payment information.
- Order Information: This includes details about the products you purchase, the order amount, and the date and time of your order.
- Device Information: This includes your IP address, browser type, operating system, and referring website.
- Usage Information: This includes information about how you use the Site, such as the pages you visit, the links you click, and the searches you conduct.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing your orders and providing customer support.
- Sending you marketing communications, such as newsletters and promotional emails.
- Improving the Site and our products and services.
- Protecting against fraud and other illegal activities.
- Complying with applicable laws and regulations.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate the Site and provide our services, such as payment processors, shipping carriers, and email marketing providers.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of the Site. Cookies are small data files that are placed on your device when you visit a website. They allow us to recognize your device and remember your preferences. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the Site.
5. Your Privacy Choices
You have the following choices regarding your personal information:
- Marketing Emails: You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any marketing email.
- Cookies: You can disable cookies in your browser settings.
- Access and Correction: You can access and correct your personal information by contacting us at [email protected].
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
8. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. We will post the updated Privacy Statement on the Site and update the “Last updated” date at the top of this page. Your continued use of the Site following the posting of revised Privacy Statement means that you accept and agree to the changes.
9. Contact Us
If you have any questions about this Privacy Statement, please contact us at [email protected].